Frequently Asked Questions (FAQ)

1. How long does shipping take?

We process all orders within 1 business day. Shipping usually takes 1–2 business days after processing.

2. Do you offer free shipping?

We occasionally offer free shipping promotions. Any active offers will be shown at checkout.

3. How can I track my order?

Once your order has shipped, you’ll receive an email with a tracking number to follow your package.

4. What is your return policy?

You can return items within 14 days of delivery, as long as they’re unused and in original packaging. Please see our Return & Refund Policy for full details.

5. What should I do if I received a damaged or defective product?

If your order arrives damaged or defective, email us at support@zeovix.co and we’ll replace it at no cost.

6. Do you ship internationally?

Currently, we only ship within [your country – e.g., UK / US]. We’re working on expanding international shipping soon!

7. What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, PayPal, and other secure checkout options.

8. Can I change or cancel my order after placing it?

If you need to make changes, contact us at support@zeovix.co within a few hours of placing your order. Once your order has been processed, we may not be able to make changes.